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FAQs

Frequently Asked Questions

Find answers to common questions or submit your query
  • What is Supported Living?
    Supported Living allows individuals to live independently in their own home with the right level of care and support provided by our team. We tailor the services to each person’s needs to promote independence and well-being.
  • How can I arrange care for my loved one?
    You can contact us directly via phone at +44 7828 790727 or email at info@ebmcare.co.uk. Alternatively, you can fill out our Care Needs Assessment form on the website, and our team will get back to you promptly.
  • What services are included in Respite Care?
    Our Respite Care Services include personal care, companionship, light housekeeping, meal preparation, medication reminders, and support with daily activities to provide family caregivers with a temporary break.
  • Do you provide live-in care services?
    Yes, we offer live-in care services for individuals who require round-the-clock support in the comfort of their own home. Our dedicated caregivers ensure safety, companionship, and assistance with daily activities.
  • Can you assist with hospital discharge planning?
    Yes, our team can help with hospital discharge planning by ensuring the transition back home is smooth and safe. We provide tailored care to meet the individual’s recovery needs.
  • What areas do you serve?
    EBM Care Services operates across Middlewich, Cheshire, and surrounding areas in England. Contact us to confirm if we cover your location.
  • How do you ensure the quality of care?
    All our caregivers are fully trained and vetted, and we conduct regular assessments to ensure the highest standards of care. We also involve families in care planning to address their specific concerns and expectations.
  • What is your cancellation policy?
    We understand that circumstances may change. Please contact us as soon as possible to discuss cancellations or adjustments to your care plan. We aim to be as flexible as possible to accommodate your needs.

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